Hamburg City Pass

Discover Hamburg the smart way

Moin! as the people from northern Germany say. Welcome to the north of Germany. The people of Hamburg immodestly call their city "the most beautiful city in the world". And there really is a lot to see. Between the Alster and the Elbe and all around, you can discover the different facets of Hamburg. From classy to indie, from past to present, from hard work to hard partying. Explore the whole city with the Hamburg City Pass! With just one ticket, you have access to the most famous sights such as the Michel, many museums (e.g. the International Maritime Museum in the Speicherstadt or the museum ship Rickmer Rickmers) and leisure activities such as the Panoptikum and black light minigolf. Also included: a city tour with the hop-on hop-off bus, Alster and Elbe boat tours and exclusive city tours. With the Hamburg City Pass, you not only save money, but also time, as your admission ticket for all the sights is already in your pocket when you arrive. The City Pass is available for 1 to 7 days and is therefore as flexible as you are. Explore the whole city at your own pace and make your own judgement: The most beautiful city in the world?

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That is in

Don’t miss a thing with the Hamburg City Pass

Explore the whole city with a single ticket

  • City tour with the hop-on hop-off bus accordion toogle

  • Original harbour tour with the launch accordion toogle

  • Trip on the historic Alster steamer accordion toogle

  • A themed guided city tour of your choice: St Pauli neighbourhood tour or landmark tour accordion toogle

  • The Michel: St Michael’s Church with viewing platform accordion toogle

  • International Maritime Museum: a museum for shipping on 9 decks accordion toogle

  • Hamburger Kunsthalle: one of the most important German art museums with works ranging from the Middle Ages to modern art accordion toogle

  • Panoptikum: one of the oldest wax museums in the world accordion toogle

  • BallinStadt Emigration Museum: for many emigrants, Hamburg really was "the gateway to the world" accordion toogle

EXPERIENCE CITIES THE SMART WAY

Everything <br/>you need

Everything
you need

Pay <br/>less

Pay
less

Save <br/>time & energy

Save
time & energy

Your trip <br/>your choice

Your trip
your choice

Benefits of the Hamburg City Pass

In some cities, you visit a few sights and landmarks. In others, you visit the whole city. There’s a lot to see in Hamburg, but here it’s about the whole package. That’s why our City Pass gives you the opportunity to really explore the city from all perspectives. And then you can go into more detail and see the attractions that interest you the most. Whether it’s modern art or history, maritime, spiritual or completely mundane – it’s all included in your Hamburg City Pass.

  • Experience all facets of the city accordion toogle

    With the Hamburg City Pass, you have a colourful mix of options at your fingertips: from city tours and museums to black light mini golf, there is something for every taste (and every weather).

  • Save a lot of money and time accordion toogle

    Benefit from our favourable purchase prices and save money with the Hamburg City Pass compared to the regular admission price at the ticket office. With your Hamburg City Pass, you already have admission to the most famous Hamburg sights in your pocket before you arrive. Decide flexibly what you want to see during your holiday in Hamburg.

  • Optional local transport ticket accordion toogle

    Your ticket gives you free travel on buses, underground and suburban trains and harbour ferries. (Honestly! Harbour ferries are part of local public transport! Great tip for even more sightseeing on the water). With your HVV ticket, you can travel anywhere in the city – even the airport is included!

  • Buy now and receive it immediately by e-mail accordion toogle

    You will receive the Hamburg City Pass as a pdf file by e-mail immediately after receipt of payment. So you have all the necessary documents together before you leave. You can either print out the pass or use it on your mobile device.

  • Everything you need to know accordion toogle

    When you book your Hamburg City Pass, we will send you all the important information by e-mail. In the ticket attachment you will find all the details about the attractions (including information on opening times and how to get there).

  • Additional discounts accordion toogle

    Receive discounts and reductions on catering and shopping offers and many other local activities.

  • No additional fees accordion toogle

    Advance booking and service fees included: All taxes and booking and service fees are already included in the price. You don’t have to worry about any hidden costs.

  • Period of validity: As long as you need it accordion toogle

    Discover Hamburg for 1, 2, 3, 4, 5, 6 or 7 days. The flexibility to pay only for what you really need.

How the Hamburg City Pass works:

  1. 1

    Book: Choose "with" or "without local transport", the number of days and the people.

  2. 2

    Receive: You will receive your Hamburg City Pass by e-mail.

  3. 3

    Get started: Print out the pass if you have chosen the Hamburg City Pass with local transport. The code on your smartphone is sufficient for free admission to the attractions. Let’s go!

About Hamburg

The Hamburg City Pass is your practical basis for a Hamburg sightseeing tour. With the Hamburg City Pass, you have your admission ticket for many sights, city tours and attractions in your pocket as soon as you arrive. 

Sights and activities: Hamburg’s fame and reputation – actually: Free and Hanseatic City of Hamburg – are rooted in the city’s history. The harbour on the Elbe with protected access to the North Sea made the city the "Gateway to the World". The merchants of the Hanseatic League made Hamburg a trading city and prosperous. The abundance of water – the Elbe with its harbour basins, the Alster, dammed up to form a lake in the middle of the city, the many canals that criss-cross the city and whose bridges gave rise to the nickname "Venice of the North" – is still one of the city’s special features. It is not only the cityscape that is characterised by this, many of the sights also revolve around the location on the water and everything that went with it. Explore merchant life and shipping history in the interesting Museum of Hamburg History, the Speicherstadtmuseum, the International Maritime Museum and on the museum ship Rickmer Rickmers or the Cap San Diego in Hamburg harbour – right by the Landungsbrücken. Visit the Elbphilharmonie, built on the foundations of an old warehouse building, on a guided landmark tour and organise a ticket at the visitor centre, which will take you directly to the Elbphilharmonie Plaza, where a fantastic view awaits you. Take a city tour with the hop-on hop-off bus in the red double-decker and get an overview of the city. Marvel at and discover the lifelike celebrities in the Panoptikum wax museum right on the famous Reeperbahn. The Hamburg City Pass also gives you free entry to historical museums such as the Museum der Arbeit, the internationally recognised "Museum am Rothenbaum: Kulturen und Künste der Welt" on Rothenbaumchaussee, the Altonaer Museum art and culture museum and the Jenisch Haus in a villa in Elbpark. Also worth a visit are the Hamburger Kunsthalle or the Museum für Kunst und Gewerbe, known as one of the most important museums of design in Europe. Climb the tower of St Michael’s Church, known as the Michel, the city’s landmark and one of Hamburg’s most popular sights. You can climb to the viewing platform of the Michel via a staircase or a lift. Enjoy the view over the harbour, the old town, the Reeperbahn ("the neighbourhood") and the Alster from a height of 106 metres. Let a guide take you on a two-hour Reeperbahn tour of the neighbourhood and learn more about everyday life in Hamburg’s most notorious district, St. Pauli. Hear stories from the red-light district and enjoy a free drink from a loft with a view of the Reeperbahn. 

Climate and travelling time: When it comes to the best time to visit, the weather is usually the main consideration. The chance of good weather is greatest between May and September. But Hamburg is worth a visit in any weather and at any time of year – it just depends on the right equipment. It’s best to bring an umbrella – and sun cream in summer. 

Population: With around 1.9 million inhabitants, Hamburg is the second largest city in Germany. 

Public transport: Hop on and off you go: Travel as much as you like with your Hamburg City Pass with local transport in the AB area, including the airport, on all S-Bahn trains, underground trains, buses and the HVV harbour ferries. 

Use and validity

How long does the Hamburg City Pass work for? The Hamburg City Pass has been designed for maximum flexibility and is valid for one, two, three, four, five, six or seven consecutive days so choose the one that best suits your time in Hamburg. 

Hamburg City Pass with public transport: The Hamburg City Pass with public transport is valid for 1-7 consecutive calendar days from the day you specify as the first day of use when making your booking. Each attraction can be visited and used once free of charge. The Hamburg City Pass with public transport is personal, i.e. the ticket is only valid for the person whose name is stated or only in the presence of this person. Please carry a valid official photo ID for identification purposes (e.g. identity card, passport, driving licence). To use public transport, please print out your City Pass and show it at a ticket inspection. If you book the Hamburg City Pass with public transport for 2 persons and more, the following combinations are possible for your public transport ticket.

Combination of travellers: For 2-5 persons of any age a group ticket for 5 persons is issued. For travel groups e.g. with 6, 11 or 16 travellers, you will receive 1, 2 or 3 group tickets each, which can be used for up to 5 people of any age as well as an additional single ticket. Personalisation of the public transport ticket: in the last step of your booking, we therefore ask you to indicate the names of the travellers to whom the public transport ticket is to be issued. Please indicate the passengers to whom the public transport ticket is to be issued. The ticket is only valid in the presence of this person(s). If you prefer to have a separate public transport ticket for all passengers, please order the Hamburg City Pass in separate bookings. With the Hamburg City Pass with public transport you can ride for free with the public transportation of the HVV in the whole city of Hamburg, including Hamburg airport and some directly neighbouring municipalities. (Großbereich Hamburg with Tarifringen A and B) and visit all of the included attractions. At your arrival you have your ticket already in your pocket and you can start exploring Hamburg right away.

*Attention: If you have not received emails from Turbopass, please check the Spam or Junk folder of your email address to ensure that the message has not been classified as spam/junk. If the message has been classified as spam/junkmail, there should be one of the following options: 'No spam', 'No junk' or 'Add sender to white list'. This helps to receive future emails from Turbopass. If you still do not receive an email from us, please contact our customer service.

Hamburg City Pass without public transport: The Hamburg City Pass is valid for the respective specified days, It will be activated with the first time that you scan the pass. The included and discounted attractions can only be visited once. Please note that the first time of usage must be within 12 months after the purchase of the Hamburg City Pass.

Note on group discount: If you are travelling with at least 7 persons you can easily click on the 5% discount. Your final price will be reduced accordingly in your shopping cart.

Cancellation: Should your plans change, we can reimburse your order up to 1 day before the provisional start date entered, only if the passes and additional products have been unused and not activated. We charge a 30 € service charge for each reimbursement.

What are choose-and-select attractions? The Hamburg City Pass includes the landmark tour OR a Reeperbahn guided tour.

How many times can I visit an attraction? Every attraction listed can be visited once for free. Please be aware that some attractions and tours have to be booked in advance. Always show your Hamburg City Pass when entering an attraction as it acts as your ticket in.

Opening hours and reservation: To avoid disappointment, please consult the opening times of the attractions/museums you want to visit that day in case of special closures. Most attractions close on Christmas Eve (24th of December). It is always best to check the website of the attraction or museum you want to visit in advance.

Is travel included in the Hamburg City Pass? Free travel is included in the Hamburg City Pass with public transport. You can add the travelcard at the beginning of the booking process. The Hamburg City Pass with public transport is the complete sightseeing package, including a free Hamburg travelcard (HVV ticket) to be on the public transport network (HVV), valid for the duration of your pass. Your transport ticket can be used on: U-bahn, S-Bahn, Trams, Buses, Boats. The Travelcard also includes travel to and from Hamburg Airport, making your trip even easier! You can retrieve information about the different areas of validity of the HVV Ticket and the range of the included HVV metro ticket online. Therefore, please visit www.hvv.de. The range included in your travelcard is within the grey circle. Within the grey circle you can use the public transportation for free. All attractions included in the Hamburg City Pass and the Hamburg Airport are within the grey zone and therefore included.

Point of Sales in Hamburg - Where can I buy my Hamburg City Pass? As well as buying your Hamburg City Pass online, you also have the option to buy it from a number of point of sales in Hamburg. We kindly ask you to abstain from buying tickets at our Points of Sale at the moment and to instead book via our website. We thank you for your consideration! – Hamburg Airport: Hamburg Welcome Center (Monday - Tuesday 9am-4pm) (Wednesday - Friday 8am-4pm) Saturday and Sunday closed. The Hamburg Welcome Center will be closed from 24.12. - 26.12.23 and on 01.01.24. – Harbor: Barkassen-Meyer, Landungsbrücken - Bridge Number 6 (daily 9am–4pm)

We wish you a pleasant stay in Hamburg! 

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Hamburg City Pass

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